Shipping policy
Processing Time All Paint Party Creative kits are handmade to order. Please allow 5–7 business days for your order to be made and prepared for shipment before it ships. Personalized name kits may require additional processing time.
Shipping Timeframes Once shipped, estimated delivery times are:
- Standard Shipping: 3–7 business day
- Delivery times are estimates and are not guaranteed. Delays due to carrier issues, weather, or high-volume seasons are outside our control.
Shipping Rates Shipping rates are calculated at checkout based on your order weight and destination.
Alaska & Hawaii & Puerto Rico We ship to Alaska, Hawaii and Puerto Rico Please note that shipping rates and delivery times may differ from the contiguous US. Rates are calculated at checkout.
Lost or Stolen Packages Once an order is marked as delivered by the carrier, Paint Party Creative is not responsible for lost or stolen packages. Please contact your carrier directly to file a claim
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address.